As from the week of 16 November 2020, the offices for social assistance in Brussels on Thursday will only be available on appointment.
To make an appointment, please call 02 272 28 20.
During the appointment, please wear a mask and respect social distancing.
A newsletter about compensation for volunteers and student workers in case of death has been published today.
Until now, volunteers and student workers helping an organisation in the fight against Covid-19 were not insured in case of death caused by this disease. By creating a "Covid-19 Volunteers Fund", the federal government makes it possible to get compensation in case of death.
Want to know more? Click here to read the newsletter (in French).
Fedris will reopen as from 2 June. Our offices in Brussels, Liège and Hasselt will be open every Monday, Thursday ans Friday. In some towns, you will also be able to meet our social workers during their duty.
If you enter one of our buildings, you will have to follow some rules: you have to wear a mask and, if needed, you will have to bring your own pen. You have to disinfect your hands at the entrance and we kindly ask you to respect social distancing.
Medical consultations will also resume in June, but only on notification.
People living abroad who encounter problems in completing their life certificate should not be afraid of losing their compensation.
To ensure that you continue to receive your compensation for occupational disease or occupational accident abroad, Fedris asks you each year to have a life certificate completed by the municipal administration, embassy or consulate of your place of residence. If Fedris does not receive this document on time, the payment of your compensation is suspended.
Given the exceptional circumstances we are currently experiencing, Fedris will not automatically suspend the payment of your compensation if you do not send your completed life certificate on time. This measure will remain in force as long as the coronavirus crisis lasts in Belgium and in your country of residence.
In order to limit the spread of the coronavirus, Fedris has taken various measures which will be in effect until Friday, 3 April.
If you cannot reach your file manager by phone, call Fedris's general number: +32 2 272 20 00. Explain clearly why you are calling (occupational disease, occupational accident, status of your case, payment, etc.) and you will be put in contact with one of your file manager's colleagues.
The United Kingdom left the European Union on 31 January 2020 at midnight. A transition period is planned until 31 December 2020. During this period, nothing changes for those insured under social insurance.
Payment of benefits for accidents at work and occupational diseases will continue to be guaranteed after the end of the transition period. The question of reimbursement of medical expenses will have to be settled before 1 January 2021 at European or Belgian level.
More information on the consequences of Brexit can be found on the website of the Federal Public Service Social Security: https://socialsecurity.belgium.be/en/activites-internationales/brexit-impact.
Fedris wishes you a merry Christmas and a happy new year
As from Monday 21 October 2019 our regional duty office for occupational accidents is located at a new address : quai Godefroid Kurth 45, 4020 Liège.
Ms. Géraldine Keil’s phone number has also changed: +32 2 272 28 24.
The duty office will still be open on Mondays from 9am to 12pm.
As from 20th September 2018, the weekly office of the social assistants in Brussels will be held in Avenue de l'Astronomie 1.
As a result of the new European Union General Data Protection Regulation (GDPR), Fedris would like to inform you of how it processes your personal data and of your rights in relation to this data.