You can call us on
→ Monday, Wednesday and Friday: from 9 a.m. to 12 p.m.
→ Tuesday and Thursday: from 1 p.m. to 4 p.m.
Or visit our office in Brussels
→ Monday and Thursday: without appointment between 9 a.m.–12 p.m. and 1 p.m.–3.30 p.m.
→ Tuesday, Wednesday and Friday: by appointment only
We also have regional contact points where you can meet us closer to home.
Need help? Find the right service
- Payment of your compensation
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Compensation for a work accident
Do you receive compensation from Fedris for a work accident and would you like more information?
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Compensation for an occupational disease
Do you receive compensation from Fedris for an occupational disease or compensation from the Asbestos Fund?
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Reimbursement of medical costs for occupational diseases
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New bank account number
Would you like to provide your bank account number to Fedris in order to receive your compensation?
Or would you like your compensation to be paid to a different bank account in the future?
In that case, please use one of the following forms:-
Provide a Belgian current account for payment of compensation
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Provide a foreign current account for payment of compensation
You can find more information on the page “Notify a change of address or bank account number”.
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- Victim of an accident at work
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Question about the handling of your case
Private sector
Your employer or their insurer is, in principle, your first point of contact.
For general advice, you can contact Fedris:📞 02 272 22 40
✉️ inspect@fedris.bePublic sector
Your employer handles the work accident and is therefore your first point of contact.
For general advice: -
General questions about the procedure for accidents at work
Our social workers will assist you further.
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Your employer refuses to report the accident
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Your insurer or employer refuses to recognise the accident
Private sector – insurer refuses recognition
📞 02 272 25 40
✉️ weigering.refus@fedris.bePublic sector – employer refuses recognition
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Your employer is not insured
If the employer has not taken out insurance, they must report the accident directly to Fedris.
If the employer does not report the accident, a worker from the private sector may submit the declaration themselves. -
Do you need a certificate for your accident at work?
Do you need a certificate as proof that you receive compensation?
Use the form “Request a certificate for a work accident.” -
In the event of death
In the event of the death of a person who received compensation for an accident at work:
Not as a result of the accident at work:
As a result of the accident at work:
✉️ finan@fedris.be -
Prosthesis after a work accident
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Medical examination by Fedris
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The ratification procedure
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Work accidents before 1988
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Work accidents involving seafarers
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Living abroad and proof of life
Do you live abroad, but were you covered by the Belgian scheme for accidents at work at the time of the accident?
If you live abroad, Fedris may ask you to provide a proof of life. This allows the payment of compensation to continue.
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Judicial procedure
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Compensation for a work accident
Do you receive compensation from Fedris for a work accident and would you like more information?
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- Victim of an occupational disease
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Status of your case (general)
Please preferably contact the department that is handling your case.
In every letter you receive from Fedris, the relevant contact details are normally indicated at the top left. These are the details you should use. That department is most familiar with your case and can therefore respond to you most quickly.No contact details found? You can then reach us via:
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Your medical examination at Fedris
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Asbestos-related illness? Status of your case
Please preferably contact the department that is handling your case.
In every letter you receive from Fedris, the relevant contact details are normally indicated at the top left. These are the details you should use. That department is most familiar with your case and can therefore respond to you most quickly.No contact details found? You can then reach us via:
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Low back pain
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Burn-out
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Prevention programme for nasal cancer (wood dust)
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Do you need a certificate for your occupational disease?
Do you need a certificate as proof that you receive compensation?
Use the form “Request a certificate for an occupational disease.” -
Living abroad and proof of life
Do you live abroad, but were you covered by the Belgian scheme for accidents at work at the time of the accident?
If you live abroad, Fedris may ask you to provide a proof of life. This allows the payment of compensation to continue.
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In the event of death
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Judicial procedure
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Reimbursement of medical costs for occupational diseases
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Compensation for an occupational disease
Do you receive compensation from Fedris for an occupational disease or compensation from the Asbestos Fund?
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- For employers and professionals
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Received a fine for not being insured against accidents at work?
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General questions about insurance against accidents at work
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Received a letter about an increased risk of accidents at work?
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Accident at work in the public sector?
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Occupational disease in a provincial or municipal authority?
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Free measurements at companies for risks of occupational diseases
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Vaccination of workers against occupational diseases
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Low back pain
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Burn-out
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Prevention programme for nasal cancer (wood dust)
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- Other situations
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Journalist
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Complaint about Fedris’ services
📞 02 272 21 00
✉️ klachten@fedris.beOr complete our online complaint form.
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Deliveries and invoices
For suppliers
📞 02 272 20 50
✉️ procurement@fedris.beFedris does not have a VAT number, only an enterprise number (02.06.734.318).
VAT must nevertheless be charged on invoices.You can find much more information about deliveries and suppliers on our website.
Invoices not related to accidents at work or occupational diseases:
✉️ factures_facturen@fedris.be -
Report a new address?
Have you moved?
If you have moved within Belgium, Fedris will automatically receive the information about your new address.
If you move abroad, however, the situation is different. In that case, you should report your new address using our electronic form. -
Statistics
Do you have questions about the statistics on our website or are you looking for additional information?
To allow us to process your request correctly, please provide the following information:-
Your first and last name, and your organisation (company, institution, university, university college, prevention institute, etc.)
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The context of your request (e.g. thesis, final paper, press article, risk analysis, etc.)
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A clear and detailed description of your question
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The data you require (years, sectors, occupations, pathologies, decisions, types of accidents, etc.)
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Any other information that may be useful to answer your request
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Scientific questions, conferences and training
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Regional contact point or home visit
Fedris has regional contact points. In specific cases, social workers may also visit you at home.
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Comments on our website
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Subscribe to our newsletter
Please note: Our newsletter is only available in French and Dutch.